Week within the Life of a Soccer Supporter Using a Resident s Wise Card

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Background

Our supporter Sam, is often a standard spouse and children person planning to boost his long run potential customers. He's thirtysomething and married with two younger small children. He lives together with his loved ones in rented accommodation together with the neighborhood council appointed housing affiliation. He is effective full-time 9-5 with all the regional council as an HR officer which is also a part-time experienced college student researching Organization Management two evenings for every week.

Sam goes to nearly every single house recreation and all over five absent video games for every period, but he is not a year ticket holder. He cant pay for the one-off price tag and does not know about the finances prepare payment phrases. He normally fulfills a colleague at a neighborhood pub prior to home video games, as he believes it is way too expensive to eat and consume in the stadium.

Sam incorporates a 'Residents and Supporters' clever card issued by the area soccer club as component of a three way partnership with all the local council. The card is really a Soccer Club Membership Card which has a shut purse, a payment facility that may be only valid in the stadium as well as club's shops (a closed purse owned and operated by or on behalf of your club can make numerous hundreds of pounds in added cash flow and performance gains).

The 'Residents and Supporters' smart card also permits payment by Europay / MasterCard / Visa (EMV) and it is Area Authority Clever card Requirements e-Organisation (LASSeO) & Integrated Transport Specifications Organisation (ITSO) compliant. This means that it can be used to gain access to council provided services and on nearby transport. The card has also been developed and encoded in accordance while using the emerging Benchmarks for Sensible Card Technology in Stadia.

MONDAY

Sam logs on to the club's website and checks the fixtures for the coming month. He decides to purchase two tickets for tomorrow nights cup activity, when he will take an acquaintance from work who has never been ahead of. Sam simply enters his 'Residents and Supporters' good card number into the purchase screen. He chooses to pay for the ticket with the EMV payment. Once the purchase is complete Sam check his Loyalty points balance and it has increased by 200 (100 for each ticket). He chooses the 'print at home' option, prints both barcoded tickets and then sets off for work.

The bus arrives. Sam gets on and presents his 'Residents and Supporters' card, which stores his ITSO compliant monthly bus ticket to the reader.

At work Sam uses his 'Residents and Supporters' smart card at the office building access control reader. This makes it possible for him to open the main entrance door. Because the card also acts as Sam's staff pass it also has his photo and gives him access to his office and other relevant areas from the building. At lunchtime Sam is busy so he decides to consume at the staff restaurant. Most staff have council issued cards for Access ID and to pay for food but Sam's can use his 'Residents and Supporters' card in all council staff restaurants. However, the e-purse used in council restaurants doesn't allow Sam to accru points, unlike the other e-purse also on the card.

At 17:00 Sam leaves the office and travels residence on the bus again using his 'Residents and Supporters' card, which stores his ITSO compliant monthly bus ticket.

Monday is one of your two nights a week that Sam attends a part-time course held at the football club conference centre.

Sam drives to the stadium and presents his 'Residents and Supporters' clever card to the parking barrier. This opens as the CRM system tells it that Sam is Studying tonight so is entitled to free parking. Once the evenings study is over Sam leaves the car park using the 'Residents and Supporters' card to open the exit barrier.

When Sam gets home he checks his Loyalty Points balance again and sees that he received 50 point for attending college, as is component of a local 'Self Development' programme run because of the council and supported by local businesses.